Refund and Returns Policy
This Refund and Returns Policy outlines the terms and conditions regarding refunds and cancellations for subscriptions and software development services offered by Legal Tech Systems.
Subscriptions
Billing Cycles
Our subscriptions are available on both monthly and annual billing cycles. Customers may choose their preferred billing cycle during the subscription process.
Free Trials
Occasionally, we may offer free trials for select subscription plans. These trials are intended to provide users with an opportunity to explore our services. Refunds are not applicable during free trial periods.
Cancellation
Subscribers may cancel their subscriptions at any time through our online portal or by contacting us via email or live chat. We strive to handle cancellation requests promptly to ensure a smooth experience.
Refunds
- Refunds for subscriptions are available within 14 days of the initial purchase for both monthly and annual plans.
- After this period, no refunds will be issued.
- Refunds do not apply to free trials or promotional subscriptions.
Software Development Services
Project Revisions
We offer up to two rounds of revisions on all custom software development projects to ensure client satisfaction. Additional revisions may incur additional fees as outlined in the project agreement.
Refund Policy
Refunds for software development services are considered on a case-by-case basis and may be issued based on the completion of milestones. Refunds are not granted for completed milestones, or in cases where project delays are caused by client inaction or changes in scope.
Dispute Resolution
In the event of a dispute, we will work collaboratively with clients to resolve the issue. For unresolved matters, arbitration or mediation may be pursued as per the terms of the project agreement.
Specific Circumstances Where Refunds Are Not Granted
Refunds will not be issued in the following situations:
- Violations of our Terms of Service.
- Cancellations after the refund eligibility period (14 days for subscriptions).
- Delays or issues caused by factors outside our control, including client inaction or third-party integrations.
Contact Us
For questions or concerns regarding refunds or cancellations, please contact us via:
- Email: support (at) legaltech.systems
- Live Chat: Available through our website during business hours.
We are committed to addressing refund and cancellation requests promptly and fairly.
Agreement
By subscribing to our services or engaging us for software development, you acknowledge and agree to the terms outlined in this Refund and Returns Policy.